This is the first in a continuing series of briefs that I have also made into audios that will last roughly 2 minutes each. They are designed for the executive leader who is dealing with a perfect storm of financial targets, market conditions and emerging demands that he/she must assess, get input from others, decide on a course of action and realize results…all while leading confidently and retaining the most talented among their human resources. I will also place a script of these audios here and I invite you to post your comments and thoughts that other executive leaders like yourself can read, absorb and respond to. I want to build a sharing community that is based on the “wisdom of the crowds”. Perhaps, we can provide new insights for each other and lift all boats at the same time. ‘You First’ is the initial topic for the series I will call The Executive Edge.
I was having this discussion with a senior executive the other day. He is with a large global company and has had to make recommendations to close business units, lay off people, restructure strategies ….on and on. We talked about his frustration with fighting a long-standing mentality among his directors and other employees that is stuck in a loop of thinking that is no longer relevant to the company’s current status let alone today’s market and economic realities. This thinking also and has them making bad decisions. Here’s what he said?
“I keep telling these people what they have to do. Whenever I say something they’ll agree but they think it doesn’t apply to them. It applies to everyone else. So they walk out of the meeting and continue to do what isn’t working and when I ask them why they’re doing this they basically say, Oh I didn’t know you meant me too.”
Can you relate to this executive? Listen to what he said earlier: “I keep telling these people what to do.” That’s it right there. If you continually tell people what to do you deny them the opportunity to build their own critical thinking pathways. So the shift in thinking is: Instead of telling them what to do, what about investing your time in helping them to think. This is going to require a change in You first. If you want to see change in others you have to shift your own thinking first. Are you aware of how you are connecting the dots in your thinking that has you going in the same loops that aren’t working? It’s easy to keep looking outside of ourselves point to people and say, They just don’t get it.” Am I right?
So I’m going to pull back the curtain on the wizard here and ask you a sobering question: Could you be the one who isn’t getting it on some level? Here’s another one. What role are you playing in getting exactly what you don’t want from your team?” The more you tell people what to do the more they will rely on you to do the heavy mental lifting to think up solutions. Consider that when you help people build their own capacity to connect the dots, they will learn how to think in a productive way that supports your vision, strategy and plan of execution that will lead to profitable results. AND by the way, it may free up your time to focus on other matters. So, here are 5 questions to ask yourself and think about:
- How long has this issue of <blank> been going on?
- Am I clear about what the issue really is?
- What assumptions am I making about my team that may not be correct?
- What am I teaching my team when I keep telling them what to do?
- What story am I telling myself that keeps me thinking this is how I have to be as a leader in order to get anything done the right way?
These are just some of the questions to get your started. Part of being a leader is developing not just intellect but wisdom to know how, when and with whom to share what you know to build broader teams who can effectively serve the company mission, vision and bottomline.
What are your thoughts? Let’s hear ‘em!